By accessing this website, you consent to the terms of this privacy policy. By submitting your information to Sun Pharmaceutical Industries Limited (“Sun Pharma”), you will be deemed to have given your consent to the processing of your information as set out in this policy.

Sun Pharma respects the privacy of each individual/visitor and is committed to taking reasonable precautions to protect the personal information and “sensitive personal data or information” (“SPII”) (and together the “Information”) of visitors to this Sun Pharma website and to comply with all legal, regulatory and/or contractual obligations related to data confidentiality.

This policy covers the processing, storage and access to information required in connection with legal and/or contractual activities with Sun Pharma or otherwise required in the normal course of business. It describes Sun Pharma’s policies and procedures regarding the collection, use and disclosure of information provided/received by individuals and meets the requirements established under:

  • The Information Technology Act 2000 – Section 43A; and
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

Sun Pharma has adopted the principles of “Privacy by Default” in its approach to data privacy, meaning that the confidentiality of data and information is respected first by default.

This policy applies to information collected and processed by Sun Pharma and including the following:

DIPS, which is personal information collected, received, stored, transmitted or processed by Sun Pharma, and includes:

  • Password;
  • Financial information such as bank account details, credit card, debit card or other payment instrument details;
  • Physical, physiological and mental health status;
  • Sexual orientation;
  • Medical records and history;
  • Biometric information;
  • Any details relating to the above categories of personal information provided to Sun Pharma for the provision of services; and
  • Any personal information received by Sun Pharma for processing, stored or processed under a legal contract or otherwise.

Personal information, which is information about a visitor, or a combination of information that could reasonably be used to identify them. Personal information may include full name, personal contact numbers, residential address, email address, gender, or date of birth.

Please note that any information freely available or accessible in the public domain or provided under the Right to Information Act, 2005 or any other applicable law will not be considered as PII.

Sun Pharma will collect and use information for legitimate business purposes to:

  • that a visitor can download information, products and take advantage of certain other features of the Sun Pharma website;
  • to provide information or interactive services through this website, to the visitor’s email address or, if the visitor requests that it be sent by post, to the visitor’s postal address;
  • to solicit feedback from the visitor or to contact the visitor in relation to the services offered on the Sun Pharma website;
  • to process orders or applications submitted by the visitor;
  • to administer or perform Sun Pharma’s obligations in relation to any agreement the Visitor may have with Sun Pharma;
  • to anticipate and resolve problems related to the goods or services provided to the visitor;
  • to create products or services likely to meet the visitor’s needs; or
  • to process and respond to requests, improve Sun Pharma operations, and communicate with visitors about Sun Pharma products, services, and activities.

Sun Pharma will only collect the minimum information required to achieve the objectives mentioned in this policy. Neither Sun Pharma nor its representatives will be responsible for the authenticity of the information provided by visitors. As part of normal business practices, Sun Pharma may collect information to enable secure online authentication, interaction, and transactions with individuals. This may include the installation of cookies and the collection of other session data.

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